Travel safely and smoothly.

Terms & Conditions

Terms & Conditions

Clear guidelines for a smooth and secure travel experience.

Welcome to our website. By booking our Sundarban tour services, you agree to the terms mentioned below. Please read them carefully.

Booking & Confirmation

  • A booking is confirmed only after successful payment or advance deposit.

  • You must provide accurate traveler details and contact information.

  • Any changes in booking details must be informed as early as possible.

Pricing & Inclusions

  • Tour package prices are based on selected services including accommodation, food, and transportation as mentioned in the package.

  • Additional activities, special requests, or upgrades may incur extra charges.

Payments

  • Payment must be completed within the specified time for booking to remain valid.

  • Accepted payment modes include UPI, bank transfer, or cash (where allowed).

Travel Requirements

  • Travelers must carry valid ID proofs.

  • Guests are responsible for their personal belongings throughout the trip.

  • For jungle or boat activities, safety instructions provided by our team must be followed strictly.

Changes & Cancellations by Us

If required due to weather, political reasons, or unavoidable circumstances:

  • Tour schedules may be rescheduled or altered.

  • We reserve the right to cancel tours for safety reasons.
    Refunds or alternatives will be provided as per our Cancellation & Refund Policy.

Health & Fitness

  • Guests should inform us in advance about any medical conditions.

  • We assume no responsibility for health issues arising during the trip.

Wildlife & Environmental Protection

  • Sundarban is an ecologically protected region.

  • Guests must follow all government and forest department guidelines.

  • Littering, loud noises, and harming wildlife are strictly prohibited.

Liability

  • We are not responsible for loss, theft, accidents, or delays caused by factors beyond our control.

  • While we ensure safety, adventure activities come with inherent risks.

Photos & Media

During the tour, photos or videos may be captured. We may use them for promotional purposes unless you request otherwise in writing.

Dispute Resolution

Any dispute shall be handled under the jurisdiction of courts located in West Bengal, India.